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Refund Policy

Refund Policy 


ALL SALES ARE FINAL. NO REFUNDS OR RETURNS. 
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Returns 
We do not accept returns unless the item has manufacturing defects. Item must be in unused condition with the original packaging or we do accept the return. 
Refunds (if applicable) 
NO REFUNDS ALL SALES ARE FINAL. Defective items will be replaced or store credit will be provided if the item is no longer available. 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return of defective items. 
If you are approved, then your exchange or store credit will be processed, will be between 1-2 weeks for exchanges and 1-2 days for a store credit.

Sale items (if applicable) 
All Sales Are Final.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@strangernewyork.com and we will inform you of the exchange process. To return your defective product, you should email info@strangerskateboards.us to initiate the exchange process. 
Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.